Om Academy
Hittade du svaret på din fråga? Under dokumentation finns informativa beskrivningar som hjälper dig förstå och kunna använda Essentials funktionalitet fullt ut. Genom insiktsarbete höjer du kunskapsnivån i hela organisationen.
Can be created from the FILTERS pane or within a report. Filters created from the Filters pane can be used under the Reports or Follow-up pane, to filter out responses matching conditions based on the answers given in one or more questions.
The Quest type used as an example here is a Customer satisfaction quest. But the filters may be applied on other quest types as well.
Next up we have to choose which questions and answers we want to apply the filter on. In this Customer Experience quest example, we want to filter out the unsatisfied customers based on their responses.
When applied in a Report, this value filter will show only responses in which respondents answered: 1= Disagree completely in two questions, as defined above.
You may choose to define it according to your own need, for example responses in which respondents answered 6= Totally agree.
The filter is now created and may be used in reports. Read more on how to use filters in a report HERE.
TIP: Filters can also be used under the Follow-up pane when viewing responses!
**You may choose from a dropdown menu with 4 different operator logics when using filter on all question types except Open Answer and miscellaneous question types:
Any of: Will create one separate filter per selection that groups together all respondents that
have answered the given alternative.
None of: Will create one separate filter per selection that groups together all respondents that
have not answered the given alternative.
Answered: Will group together all respondents that have answered the given question.
Not answered: Will group together all respondents that have not answered the given question.
Hittade du svaret på din fråga? Under dokumentation finns informativa beskrivningar som hjälper dig förstå och kunna använda Essentials funktionalitet fullt ut. Genom insiktsarbete höjer du kunskapsnivån i hela organisationen.