We are happy to announce two significant new features to enhance your Questback experience.
This release also features several minor adjustments to our product to make running surveys with Questback as effortless as possible. You will experience a new homepage presentation, page breaks at the beginning of quests and an updated reports section.
Lucy Maud Montgomery
To further improve on email deliverability, our quest opt-out button will, from this release on, opt-out the respondent from all quests from the account.
We aim to provide a feedback solution that offers our customers a comprehensive set of functionality for their work with opt-outs from respondents.
Opt-out routine are to cover two aspects:
With this release (v44), we have fully overhauled, upgraded and improved our offering for opt-out, featuring two new components and default settings:
You now have the option of setting a GDPR compliant retention time for personal data in your Quest without presenting a request for consent at the beginning of the quest. This makes it easier to manage the automatic deletion of PI for quests where you already have collected consent from your respondents.
When Display Consent page is not selected, the GDPR-page will not be shown for the respondents. Personal data questions will be deleted when the retention period set by the user occurs to avoid saving personal data longer than needed.
With this release v44, we have extended the GDPR settings for a quest, and allow to flexibly include the GDPR elements of their choice. The basic GDPR settings are now built around the retention period, which our customers can activate in case they would like personal data to be removed automatically when the retention period of their choice is met.
In addition to these base settings with the retention period, our customer can now flexibly decide whether they would like to start their quests with a so called “consent page”, to inform the respondents about the personal data that is being collected and processed, and their rights as data subjects
We aim to provide a feedback solution that offers our customers all flexibility needed to set up and run their feedback work in line with their GDPR obligations. This applies in particular to automated deletion routines for personal data where there is no longer any legal ground for data storage.
We have continued around re-design and harmonization work, and re-styled both the welcome page for our users as well as key components in the workflow when working with a quest. The new welcome page is now cleaner and lighter, includes a fix “New &Releases” section with a direct link to our Questback Academy, and features new icons to illustrate the statuses for the quests in the work history (draft, active, closed).
When working with reports, the list includes now the same updated styling as recently introduced for other elements, such as the user section or the theme manager, with interactive short-cuts and drill-down options. Together with the updated report list, we have overhauled the list for exports available for downloads and renamed it to “generated files”.
We aim to provide a feedback solution that offers our customers an intuitive and welcoming user interface, with all relevant information and feedback work available within as few clicks as possible. The user experience needs to be harmonized and streamlined, to make the daily feedback work as easy as possible for our customers
We have continued our work of the past 18-24 months to make the duplication and creation process for quests streamlined, intuitive and efficient, with the option to include as many of the settings from the previous work included as possible. This release include some additional short cuts and options in our duplication/creation wizard, around the categorization of quests and the option to activate/de-activate the GDRP settings already at this stage
We aim to provide a feedback solution that makes the work feedback as lean and efficient as possible for our customers. Re-using previous work is key, and to be supported by wizards that allow smart choices by our users