Feedback work with Questback Essentials is as simple, flexible, and as efficient as never before!
Building on the additions from the previous release, we continue to extend your options around the duplication of quests and allow now to include any pre-built notifications as well. At the same time, we have streamlined the set-up of automated follow-up and offer an easy on/off choice between one-way and two-way notifications, to cover for all your follow-up needs.
In addition, we are launching another long-requested functionality to make your work with feedback as efficient as possible: search & replace. Find words or phrases in all parts of a survey and simply have them all replaced by a new term; all done in one click!
For all the details, please read the full documentation below or watch our YouTube-Video here.
We aim to provide a feedback solution that allows our customers to work very efficiently and to be able to re-use as much of their previous work as possible.
Duplicating existing quests is a very efficient and widely used way of working with feedback already, and our aim with this release was to strengthen this further!
When duplicating a quest, either from the landing page “CREATE QUEST” or when copying one directly from its folder, the wizard presents this NEW options:
Please note: we overhauled and improved the set-up of notifications at the same time, to streamline and simplify your options around automated follow-up. When creating or editing a notification, you do have the option now to easily and flexibly active/de-activate the notification, and/or to check on/off whether the notification should be two-way including follow-up case embedded dialog options (check: on), or just one-way (check: off).
We aim to provide a feedback solution that allows our customers to manage their work as efficiently as possible.
Re-using work done previously is a key element in efficient work, which typically comes with the need to mass review and update terms or phrases.
We proudly offer our brand-new SEARCH & REPLACE functionality, available as extra menu option throughout all stages of your work with quest, from “Settings” and all the way to “Follow-up”!
SEARCH & REPLACE features:
R&D are never taking a break to crush those annoying bugs, and here is a quick overview of what we have fixed in this release.