Our developers work continuously to improve the Essentials platform. With the help of your valuable feedback, we are kickstarting 2023 with the launch of the following new elements:
You can now easily set a retention period for invites and responses. GDPR is important and this new option is aimed to automate the deletion routines for personal data related to distribution.
Easily navigate straight to the Question or page you wish to preview, without having to scroll through your whole Quest!
We have improved the Opt-out Manager and added a column specifying the Opt-out reason. Hard-bounces are now included and you can easier manage the list by sorting using drilldowns.
We have added 4 new receipt tags to make it even easier for you to generate more specific receipts:
You may now choose between Standard (4:3) or Widescreen (16:9) format when exporting reports in PowerPoint format!
Fixed an issue with login on Mac/Safari below v16.
Fixed an issue with new user that could not add email address as username.
Fixed an issue with templates for edition EX and CX.
Fixed an issue with Optional send copy to respondent-setting.
Fixed an issue with translation for Priority DragNDrop.
Fixed an issue with link to language tab in Quest Validation.
Fixed an issue with Scheduled Invitation-wizard.
Fixed an issue with Preview Export to Word.
Fixed an issue with changing user’s name and email.
Fixed an issue with faulty Swedish translations on case statuses.
Fixed an issue with text based multi condition.
Fixed an issue with informing user correctly after being blocked.
Fixed an issue with ScoreStatistics in LiveReport.
Fixed an issue with editing or adding decimal weight values on answer alternatives.
It’s become even easier to work with display settings in reports! Instead of having them in a separate area, you will now find display settings under an icon in your actual chart or table. This way you can immediately see the visual impact of changes you make to your charts and tables. “Seems like everything […]Read more
We are constantly building to make Questback Essentials more efficient & user friendly. Our latest addition in this fall release consists of the following main elements: 1. Quick access to insights – You can now download selected charts with feedback data and insights directly from a LiveReport. 2. Effortless work with translations – A fully […]Read more
Our latest additions before the summer break 2022 includes 3 key elements: 1. Better insights, with improved NPS reporting in our standard LiveReport, to support intuitive analysis with comparison, and flexible display settings. Click here to read more about NPS reporting. 2. More feedback, with customizable tokens for quest login! 3. Easier navigation, with overhauled […]Read more
We are happy to announce two significant new features to enhance your Questback experience. This release also features several minor adjustments to our product to make running surveys with Questback as effortless as possible. You will experience a new homepage presentation, page breaks at the beginning of quests and an updated reports section. Quick overview […]Read more
With our first release in 2022, we have focused on the following two elements in our continued efforts to deliver more value to our customers: Better Deliverability: to ensure the highest possible delivery rate for our email invitations and reminders, we have upgraded our server infrastructure and send now all emails from the dedicated domain @questback.net. […]Read more
Our final release for 2021 is perfectly aligned with our overall ambition to make your feedback work as simple, secure and powerful as possible: SIMPLE: we have embedded extensive tooltip sections for elements under “Designer”, offering you help and guidance “on the fly”, while you are working with your quests. SECURE: we are strengthening your […]Read more
“Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.” -Yehuda Berg It is finally here and available in Essentials: WORD CLOUDS, meeting frequent and repeated requests from many of our customers. Our newest addition to our reporting elements, complementing our […]Read more
“And so with the sunshine and the great bursts of leaves growing on the trees, just as things grow in fast movies, I had that familiar conviction that life was beginning over again with the summer.” —F. Scott Fitzgerald, The Great Gatsby With this year’s summer release (v40), we have extended our reporting offering in Questback Essentials by two […]Read more
Efficient Feedback Work “Rest is not idleness, and to lie sometimes on the grass on a summer day listening to the murmur of water, or watching the clouds float across the sky, is hardly a waste of time.” —John Lubbock Feedback work with Questback Essentials is as simple, flexible, and as efficient as never before! Building […]Read more