We know that the shortest way to insights is the preferred route. That’s why we are now releasing functionality that will help you find your strengths and challenges in every quest result, as well as getting served with new insights in your mail inbox without any hassle.
Get ready to tap into the power of your data like never before! Our new Top/Bottom analysis addition is here to simplify your number-crunching efforts. In one click, watch our system highlight the top and bottom averages to understand where you are performing well and where actions might be needed. And guess what? You can decide how many questions to show!
Tired of manually exporting your quest data? Say hello to our brand new ‘Scheduled Exports’. Set up your exports, pick your frequency, and get served with ongoing insights! Whether you want reports weekly, on a specific date, or at a frequency that works for you, our system has you covered. Once you’ve got it set up, you can focus on the bigger picture while our system handles the data exports.
We’re all ears for your thoughts on these updates. Our customers’ input shapes the changes we bring in, so don’t be shy in letting us know how we can do better.
Enjoy the new features and we look forward to seeing them in action in your hands.
We’re excited to announce our latest release with fantastic new capabilities, including keeping series comparisons when batch copying reports and chart type icons for easy identification. Set organization-specific targets with target lines in reports and enjoy a smoother experience with several bug-fixes. Contact your salesperson to activate the new target line feature.Read more
Our developers work continuously to improve the Essentials platform. With the help of your valuable feedback, we are kickstarting 2023 with the launch of the following new elements: GPDR Settings – new option for automated deletion routines for personal data used for distribution. Quest Preview – enhanced navigation, incl. the option to jump directly to […]Read more
It’s become even easier to work with display settings in reports! Instead of having them in a separate area, you will now find display settings under an icon in your actual chart or table. This way you can immediately see the visual impact of changes you make to your charts and tables. “Seems like everything […]Read more
We are constantly building to make Questback Essentials more efficient & user friendly. Our latest addition in this fall release consists of the following main elements: 1. Quick access to insights – You can now download selected charts with feedback data and insights directly from a LiveReport. 2. Effortless work with translations – A fully […]Read more
Our latest additions before the summer break 2022 includes 3 key elements: 1. Better insights, with improved NPS reporting in our standard LiveReport, to support intuitive analysis with comparison, and flexible display settings. Click here to read more about NPS reporting. 2. More feedback, with customizable tokens for quest login! 3. Easier navigation, with overhauled […]Read more
We are happy to announce two significant new features to enhance your Questback experience. This release also features several minor adjustments to our product to make running surveys with Questback as effortless as possible. You will experience a new homepage presentation, page breaks at the beginning of quests and an updated reports section. Quick overview […]Read more
With our first release in 2022, we have focused on the following two elements in our continued efforts to deliver more value to our customers: Better Deliverability: to ensure the highest possible delivery rate for our email invitations and reminders, we have upgraded our server infrastructure and send now all emails from the dedicated domain @questback.net. […]Read more
Our final release for 2021 is perfectly aligned with our overall ambition to make your feedback work as simple, secure and powerful as possible: SIMPLE: we have embedded extensive tooltip sections for elements under “Designer”, offering you help and guidance “on the fly”, while you are working with your quests. SECURE: we are strengthening your […]Read more
“Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate, and to humble.” -Yehuda Berg It is finally here and available in Essentials: WORD CLOUDS, meeting frequent and repeated requests from many of our customers. Our newest addition to our reporting elements, complementing our […]Read more
“And so with the sunshine and the great bursts of leaves growing on the trees, just as things grow in fast movies, I had that familiar conviction that life was beginning over again with the summer.” —F. Scott Fitzgerald, The Great Gatsby With this year’s summer release (v40), we have extended our reporting offering in Questback Essentials by two […]Read more
Efficient Feedback Work “Rest is not idleness, and to lie sometimes on the grass on a summer day listening to the murmur of water, or watching the clouds float across the sky, is hardly a waste of time.” —John Lubbock Feedback work with Questback Essentials is as simple, flexible, and as efficient as never before! Building […]Read more