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How to use Response Options

Inside the Settings tab in a quest, there is a menu called Response Options where you can find different options regarding how the responses of the quest should be handled.

Response Options

Response Options

Selecting the Send Copy of Response to E-mail Address option will allow you to write an E-mail address that will receive a receipt of a respondent’s response when they answer.

Send Copy of Response to E-mail Address

Selecting Allow Multiple Responses Per Respondent makes it so anyone can answer as many times as they want.

Allow Multiple Responses Per Respondent

Display Back Button at the Bottom of Each Page will display a button that allows the respondent to navigate back and forth when answering the quest.

Display Back Button at the Bottom of Each Page

Selecting Add Opt-Out Option to the E-mail Invitation will add a link in the e-mail invitation the respondent can click on, and that will prevent them from receiving more reminders or invitations. This means the respondent who opt-out one a Quest, will be opted-out on all future Quests conducted on the same customer account.

 

Add Opt-Out Option to the E-mail Invitation

Send Copy of Response by E-mail to Respondent: has three different options:

Never means there will not be sent a receipt to the respondent.

Optional will allow the respondent to choose if they want the receipt or not by entering an email.

Always will automatically send a receipt to the respondent when they are done.

Always will automatically send a receipt to the respondent when they are done

 

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