GDPR Settings – Retention period for Responses & Invites

Personal data must be kept no longer than is necessary for the purpose of the processing. This implies that there is a time limit on how long respondent data can be kept. The retention period is the duration of time for which the personal data is stored, even if it is not being actively used. The retention period commences for each respondent individually after his/her survey completion.

Please note the retention period will not be valid for already added invitees. If retention period is set after adding invitees, the retention period will not be valid for existing invitees. Click Delete Pre-GDPR in order to delete invitees added prior to setting retention period. 

Retention period for Responses:

You can set a retention period for responses by navigating to Settings (1), then GDPR Settings (2).

 

Tick off the box next to Make this Quest GDPR compliant (1) to activate the GDPR Settings. In the panel to the right called Retention period for responses (2) you can define the retention period by number of days/weeks/months or years. If you cannot specify your retention period or wish to process personal data for an unlimited time, please check if you have a lawful basis for using data this long and chose the option “Unlimited”. You may also state the Criteria used to determine the retention period (3).

 

Please chose your retention period responsibly and in line with the original purpose. You should ensure that the retention period is identical for each consent language template.

Please note: All personal data will be deleted automatically after the expiration of your service agreement regardless of the retention period you define here.

Retention period for Invitations:

You can set a retention period for each respondents invitation by navigating to Settings (1) then GDPR Settings (2).

Tick off the box next to Make this Quest GDPR compliant (1) to activate the GDPR Settings. In the panel to the left called Retention period for invitations (2) you can define the retention period by number of days/weeks/months or years.

Please chose your retention period responsibly and in line with the original purpose. You should ensure that the retention period is identical for each consent language template.

Click on an invitee under Distribution to see information concerning the retention period for the particular invitee.

Please note the retention period will not be valid for already added invitees. If retention period is set after adding invitees, the retention period will not be valid for existing invitees. Click Delete Pre-GDPR in order to delete invitees added prior to setting retention period. 

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