What does the various individual respondent system fields mean?

Essentials provides the opportunity to follow up respondents and their responses uniquely. Here we will explain the fields when viewing a specific respondent and their response.

  • Navigate to the Follow-up(1) pane found at the top right in Essentials. Then click on The Respondent(2) you wish to follow up through making a case.

If Hidden Identity is enabled under Quest settings, e-mail addresses will be replaced with “Hidden identity”.

On the top of this page, you may toggle between the responses by clicking Previous Response or Next Response(1). 

  • In addition you will see several fields containing valuable information:
    • Response ID(2): Shows the unique Response ID for this response.
    • Number of cases(3): Shows the number of cases already existing for this respondent.
    • Response started(4): Shows the date and time for when the respondent opened the quest and started responding.
    • Response ended(5): Shows the date and time for when the respondent finished answering the quest.
    • Response duration(6): Shows the amount of time the respondent spent from start to finish.
    • Distribution(7): Specifies method of distribution i.e E-mail, sms etc.
    • Hidden response(8): Specifies if Hidden Identity is enabled for the respondent.
    • Language(9): Specifies in which language the quest was responded .
    • Device type(10): Specifies which device type used to respond.
    • Comment(11): Lets you add a comment for the particular response.
    • Answers(12): Displays the respondents responses for the particular quest.



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