How do I set up a 360 feedback workflow with Peer reviewer nomination?

A 360 feedback workflow sometimes needs more than one survey step. For example relevant peers are often not known to the HR department. For such scenarios a feedback recipient having the possibility to nominate peers, customers or other reviewers themselves makes the whole process easier and more streamlined.

Questback can support this through a configurable multi-step workflow using standard survey features, respondent data, distribution settings and Dynamic Links between surveys.

Recommended workflow:

  1. Create the nomination Quest
    • Collect the reviewer name, email address, reviewer relationship and any optional data you need for e-mail text, survey text or reporting.
  2. Pass data into the next step
    • Use Dynamic Links and/or respondent data to pass information into the actual 360 degree surrvey.
  3. Prepare the reviewer invitation step
    • Define how reviewers will be invited and how reminders will be handled.
  4. Test the workflow end to end
    • Test nomination, invitation and reminder logic before going live.
  5. Document what is manual vs automated
    • Some workflows can be highly automated, but the setup should clearly explain which steps require manual input.

 

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