Follow-up

Responses are highly valuable, Essentials provides the opportunity to follow up respondents individually or in groups.

The Follow-up pane is found at the top right in Essentials.

Follow-up feature gives you the possibility to:

  • Follow up respondents based on their respondent data and responses.
  • Apply filters to the responses, like interval filter or custom filters you made yourself under the Filters pane. Pull export Raw Data Excel reports from all or specific groups of respondents based on the filters you set.

Please note that if “Hidden Identity” is enabled, you will not be able to view any respondent data or sensitive information regarding the respondent. The same applies if the GDPR retention period has expired, the respondents email adresses will be hidden after the retention period expires. 

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About Academy

Did you find an answer to your question? Under documentation we have gathered informative descriptions that helps you understand Essential's functionality fully. Through insight work, you raise the level of knowledge in the entire organization